Cancellation Policy
At MISOSHIATSU, we value both your time and ours. To ensure the best possible service and scheduling for all our clients, we have implemented the following cancellation policy:
24-Hour Cancellation Policy:
We understand that life can be unpredictable, and sometimes you may need to reschedule or cancel your Zenthai Shiatsu Bodywork treatment. If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours' notice before your scheduled appointment time. This allows us to offer the slot to other clients who may be on a waiting list.
2. 50% Charge of Original Fee:
If you cancel your appointment with less than 24 hours' notice, a 50% charge of the original treatment fee will be applied. This charge is intended to help compensate our therapists for their time and dedication to preparing for your scheduled session.
3. 100% Charge for No-Shows:
In the event that you do not show up for your appointment and fail to provide any prior notice of cancellation, a 100% charge of the original treatment fee will be applied. No-shows can be particularly disruptive to our schedule and prevent other clients from booking that time slot.
Cancelling or Rescheduling:
To cancel or reschedule your appointment, please contact us at least 24 hours before your scheduled session. You can reach us by phone, email, or through the appointment confirmation link provided in your booking email.
Exceptions:
We understand that emergencies and unforeseen circumstances may arise, and we will consider exceptions to this policy on a case-by-case basis. If you encounter an unavoidable situation, please contact us as soon as possible to discuss your situation.
We appreciate your understanding and cooperation with our cancellation policy. By adhering to these guidelines, you help us maintain a smooth and organized schedule, ensuring that all our clients receive the best possible Zenthai Shiatsu Bodywork experience.
Thank you for choosing MISOSHIATSU, and we look forward to providing you with a relaxing and rejuvenating treatment.